Last updated: May 5, 2026
Maurices is an online retail brand serving customers across the continental United States.
Our business model
We operate as a direct-to-consumer e-commerce business. All order processing, customer service, inventory management, and return handling are managed through our US-based operations. We do not have any public storefront, showroom, or physical retail location open to customers. We do not offer local pickup or in-person appointments.
What you can expect
When you shop with Maurices, you can rely on the following commitments:
- Free shipping on every order to the continental United States – no minimum purchase, no hidden fees.
- Free returns with no restocking fees – we provide a prepaid return label for any eligible return within 30 days.
- 30-day return window – full refund to your original payment method.
- Secure checkout – SSL encryption protects all your personal and payment information.
- Real customer support – our team consists of real people, not automated chatbots. We respond to all emails within one business day.
Our approach
We believe that online shopping should be simple, transparent, and worry-free. That is why every policy on this website – from shipping to returns to privacy – is written in plain, clear language. We avoid hidden clauses, unexpected fees, or confusing legal jargon.
Questions about us
If you have any questions about who we are or how we operate, please email us at info@maurices.lol. We welcome your inquiries and will respond promptly.